Membership, Billing, & Scheduling Information

AFS EducationAFS Education Administrator, Moderator, Practitioner admin
edited January 2021 in New Client Onboarding
Monthly Membership Basics
  • Month to month basis: can make any change to membership monthly (changes must be made ON or BEFORE the 25th of the prior month you would like the change to go into effect).
  • Temporary changes: temporarily changing membership for a given period of time. Original membership will automatically resume after the aforementioned time period is complete. Ex: decreases FS sessions from 8 to 4 because you will be out of town for a month.
  • Account freeze: available (1-3 months at a time). Apply this temporary change to your account for the months that you are not utilizing your membership.
  • Permanent changes: indefinite change. Membership will stay like that until changed again.
  • Shared membership: shareable within families who reside at the same mailing address. Reduced membership fee applies for each shared member added.
  • Questions: email info@4afsfit.com


Comments

  • AFS EducationAFS Education Administrator, Moderator, Practitioner admin
    Billing Process & Policies
    • The card saved on file will be billed the full monthly membership rate on the 1st of each month. 
    • Monthly sessions purchased are used in one calendar month and are void thereafter. No refund will be granted for sessions that have not been completed. Carryover of unused sessions to subsequent months is also not permitted.
    • Membership drop-in rates will be applied to your account for all classes used above and beyond my pre-purchased classes and charged with the following month's membership payment.
      • FS, Yoga, Spin = $11/class
      • FSX = $18.00/class
      • SS = $23.65/class
    • Update your card on file by contacting the appropriate facility front desk by phone or in person.
    • Questions: email info@4afsfit.com


  • AFS EducationAFS Education Administrator, Moderator, Practitioner admin
    Class Sign-Up Information
    • Sign-up and cancellation times for classes:
      • FS/Yoga/Pilates/Cycling: 7 days (sign-up) & 4 hours (early cancellation*) - note: sign-up is recommended, but not required for these classes
      • SS: 7 days (sign-up) & 12 hours (early cancellation*) - note: sign-up is required for SS classes
      • *Early cancel* means you can cancel your class within that window and not lose out on your session (cancel through the app, see PDF below) If you do not cancel within that window, you will be late cancelled; meaning you lose out on that session.
    • For more information on how to sign-up for classes using the AFS Connect app, please download the two PDFs below:


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